Frequently Asked Questions
Everything you need to know about our decorative wall-mounted and floating shelves.
What is the weight capacity of your floating shelves?
Weight capacity varies by model and wall type. Generally, our solid wood floating shelves can support between 30 to 50 lbs when properly mounted into wall studs. We provide heavy-duty hidden brackets with every purchase to ensure maximum stability.
Do you include mounting hardware with the shelves?
Yes, every shelf comes with a complete installation kit including high-quality screws, wall anchors for both drywall and masonry, and a step-by-step instruction manual.
What types of wood and finishes do you use?
We prioritize sustainability and quality. Our shelves are crafted from premium hardwoods like Oak, Walnut, and Pine. We use eco-friendly, low-VOC stains and protective clear coats to ensure a beautiful, long-lasting finish that is safe for your home.
How long does shipping take?
Standard orders are processed within 2-3 business days. Shipping usually takes an additional 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy if the shelf doesn't fit my space?
We offer a 30-day hassle-free return policy. If the shelf isn't the right fit for your decor, you can return it in its original packaging for a full refund. Please note that custom-cut orders are final sale.
Can these shelves be installed in bathrooms or high-humidity areas?
Yes, our shelves are finished with a moisture-resistant sealant. However, we recommend ensuring proper ventilation in your bathroom to maintain the wood's integrity over many years.