Returns & Exchanges Policy
We want you to love your new wall decor, but if your floating shelves aren't a perfect fit, you can return them within 30 days of delivery. All items must be in their original packaging and include all mounting hardware to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to enter your order number and zip code to start the return process.
- 2.Print Shipping Label
Download and print the prepaid return shipping label provided by our system and securely attach it to the original box.
- 3.Pack with Care
Ensure the shelves are wrapped securely to prevent scratches or damage to the decorative finish during transit.
- 4.Receive Your Refund
Once our warehouse inspects the returned hardware and shelving, your refund will be processed to your original payment method within 5-7 business days.