Returns & Exchanges Policy

We want you to love your new wall decor, but if your floating shelves aren't a perfect fit, you can return them within 30 days of delivery. All items must be in their original packaging and include all mounting hardware to be eligible for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Log into your account or use our guest portal to enter your order number and zip code to start the return process.

  • 2.
    Print Shipping Label

    Download and print the prepaid return shipping label provided by our system and securely attach it to the original box.

  • 3.
    Pack with Care

    Ensure the shelves are wrapped securely to prevent scratches or damage to the decorative finish during transit.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned hardware and shelving, your refund will be processed to your original payment method within 5-7 business days.